Welcome to Sierra Trading Post customer service. If you have a question, check out the Frequently Asked Questions for answers to some common inquiries. If you do not find your answers there, please feel free to call, fax, write, or email us. We have also implemented live online chat to help answer your immediate questions.

Contact Customer Service

Live Chat Hours: Monday through Friday 5am-10pm MST. Saturday and Sunday 7am-10pm MST. Labor Day 7am-4pm MST By Email Address: customerservice@sierratradingpost.com By Email Form: Send us a comment using our website form.	By Phone: 1-800-713-4534 Monday through Friday 5am-10pm MST. Saturday 7am-4pm MST. Labor Day 7am-4pm MST By Fax: 1-800-378-8946 By Mail: Sierra Trading Post 5025 Campstool Road Cheyenne, WY 82007-1898

Customer Service Quick Links

Backpack Tips Comments Glossary of Terms Choose a Sleeping Bag Request a Free Catalog Shipping Rates and Policies 100% Guarantee

Create an Account Online Gift Cards How to Order Online Privacy Policy Security Policy Size Chart Update My Account

Change of Address Fabric Care Order by Phone or Fax Return Instructions Shoe Fit Tips Names and Trademarks Track my Order(s)